1. Home
  2. Blog
  3. Important Notice…Apple Product Recall…Voluntary Recall and Exchange Program

Important Notice…Apple Product Recall…Voluntary Recall and Exchange Program

Posted by Lorea Thomson on Wednesday, February 3rd, 2016 at 5:35am.

Apple revolutionized personal technology with the introduction of the Macintosh in 1984.  Apple is preeminent leader the world in innovation with iPhone, iPad, Mac, Apple Watch and Apple TV. Nevertheless, on occasion, just like in any industry, a voluntary recall has been issued.  The important notice from Apple was issued from Apple headquarters in California this past week.  The AC Wall Plug Adapters & World Travel Voluntary Recall and Exchange Program have been initiated. Such recalls are often the product of a negotiation between the product manufacturer and the federal agency that oversees their product category's safety.  It is for public safety of a ”potential hazard”.

On January 28, 2016, Apple announced a "voluntary recall of AC wall plug adapters designed for use in Argentina, Australia, Brazil, Continental Europe, New Zealand and South Korea."  In a few cases, the defective Apple two-prong wall plug adapters may break and creates the possibility of electrical shock if touched.  These wall plug adapters were shipped with Mac and certain iOS devices between 2003 and 2015 and they were included in the Apple World Travel Adapter Kit. Apple is aware of 12 incidents internationally.

The voluntary recall by Apple does not affect the United States.  It does not apply to any other Apple AC wall plug adapters or USB power adapters designed for Canada, China, Hong Kong, Japan, United Kingdom and United States. 

Because customer safety is the company’s top priority, Apple is asking customers to stop using affected plug adapters. For information about how to exchange the affected adapters for new, redesigned adapters, Apple users should visit Apple.com.

Visit the link referenced above or stop in the Apple Store, Genius Bar in The Gardens Mall, Palm Beach Gardens for exchange information. 


Leave a Comment